CFAR has been working with issues concerning the urban poor since 2005 and it was the sharing of experiences and evidences from the ground with the Delhi government that led to the introduction of the Mission Convergence program in which the government redefined the criteria for identification of the urban poor and brought nine line departments and 45 social assistance schemes under a “single window” scheme, at the district level. The aim being to provide easier access to social welfare schemes and entitlements to people below poverty line, single women headed households and children in urban poor settlements of Delhi.
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Two mechanisms were also created to ensure access to entitlements and empower urban communities District Resource Centres (DRCs) based in the Deputy Commissioners Office to serve as the single window at the district level and the Gender Resource Centres (GRCs) which serve as the first point of contact for community. Besides assisting in availing entitlements, the GRCs also work for the social, economic and legal empowerment of women through various local interventions.