At CFAR, we are deeply grateful for the support and generosity of our donors. Your contributions help us continue our mission and make a meaningful difference. As a non-profit organization, we maintain transparency and integrity in our operations, including how we handle donations and refunds.
1. Donations Are Generally Non-Refundable
Donations made to [Your NGO Name] are considered final and non-refundable. These funds are used promptly for the purpose they were intended — supporting our programs, initiatives, and the communities we serve.
2. Exceptional Circumstances for Refunds
We understand that errors can occur. A donation may be refunded in the following limited situations:
• The donation was made by mistake (e.g., duplicate donation).
• The donation amount was entered incorrectly.
• The donor’s account was compromised or used fraudulently.
If you believe a refund is warranted, please contact us within 7 days of the donation date. Refund requests made after this period may not be honored.
3. How to Request a Refund
To request a refund, please email us at [your support email] with the following details:
• Full name
• Date of donation
• Donation amount
• Transaction ID or receipt
• Reason for the refund request
We may take up to 10 business days to review and process your request. Approved refunds will be made using the original payment method.
4. Tax Implications
If a refund is issued for a donation for which a tax deduction receipt has already been issued, the donor is responsible for ensuring that the refund is properly reflected in their tax filings.
5. Contact Us
If you have any questions regarding this policy, please contact us at:
Centre for Advocacy & Research
H-16A, Mezzanine, Second and Third Floors Kalkaji Main Market , New Delhi-110 019
contact@cfar.org.in
+91 11 40640193, 41600905
Let me know if you’d like to tailor it for a specific country’s legal requirements or add specific programs, donation platforms, or tax details.
